FAQ's

How often should I wash my halo?

We recommend you shampoo and condition your halo about once or twice a month. Or if it you've used a lot of products for styling, wash to remove product build up. Over washing can make the hair feel dry. Remember to use a good sulfate-free shampoo and a rich hydrating conditioner. Hair oil is also great for hair extensions used on damp or dry hair.

 

 

What is the length of the halo extensions?

Our halos come in 10, 15, and 20 inches long. We suggest they are trimmed to blend seamlessly into your hair. Keeping the halo 3-5 inches longer than your natural hair looks best however if you have a layered hair cut you may be able to wear them even longer! We think our Peekaboos look best when cut to match the length of your hair.

 

 

What is the quality of East Beach Hair halo extensions?

We only use 100% remy human hair that is ethically sourced. Because of its high quality it can be color treated to blend perfectly with your hair color. It can also be heat styled! We just recommend you not bleach or perm the hair.

 

 

How do I choose the right shade?

If you're unsure which color would be best for you, snap a few selfies and send them in to our hair color experts for a professional recommendation!

hello@eastbeachhair.co

 

 

How are East Beach halos different?

Not only are halos the most flexible and changeable of ALL the hair extensions out there, our hair is the finest quality and will last up to two years with proper care. These halos are made right when you order! This means hair is freshly cut and hasn't been sitting on a shelf for months and months.

 

 

Does East Beach Hair have a return policy or exchange policy?

Yes! We have a 30 day return policy. However due to the nature of our product and in order to maintain the highest standards of hygiene, we do have a strict policy. Our halos can be returned or exchanged IF they have not been removed from the hair net they arrive in. You may open the box, remove the halo while keeping it in the net to confirm color, however we cannot accept returns if the hair has been removed from this protective net. This also means if you try them on at home, they are no longer eligible for return or exchange.

 

 

How do I make an Exchange/Return?

Give us a heads up at hello@eastbeachhair.co within 7 business days and we will send you the details! No questions asked! You have our full 30 day return period to send us back your halo.

 

 

How long does shipping usually take?

All items ship USPS First Class and will generally arrive in 3-5 days. Our halos takes 2-3 weeks to ship. I know what you're thinking, why the long wait?! The cool thing about East Beach Hair is that our halos are made to order. This means when an order is placed, your halo is made according to your personal specifications, the hair is freshly cut so it's made to last! Cool, huh?

 

 

How may I contact you?

Shoot us an email at hello@eastbeachhair.co or feel free to use the contact form below!

 

 

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© 2020 by East Beach Hair LLC

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